Highlighted Curriculum Vitae
Experience
2024 - PRESENT
CMO
Berlin, Germany
Full Time, Remote
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Craft and execute a comprehensive strategy for community expansion at Obinex, focusing on clear objectives, timelines, and measurable growth targets, while also managing the allocated budget of $5,500,000 in Project Token efficiently.
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Direct and support a team of more than 15 members in total that consists of community managers, moderators, and staff across various platforms and regions, fostering coordination, motivation, and a clear focus on growth objectives.
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Spearhead community engagement through various initiatives like weekly AMAs, contests, and discussions, and manage key community platforms to ensure active, well-moderated environments that reflect Obinex's values.
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Build relationships with influencers and strategic partners to enhance community visibility and new member attraction, and champion Obinex's brand values in all community interactions.
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Effectively handle crises and conflicts within the community, upholding the community's integrity and maintaining a positive atmosphere.
2023 - PRESENT
ONBOARDING MANAGER
AlphaGuilty
Lisbon, Portugal
Remote, Part Time
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Guide and support at least 5 new projects on daily basis in understanding the functionalities, benefits, and strategies of Quest creation on the AlphaGuilty platform.
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Gather feedback from onboarded projects to refine and improve the onboarding process continually.
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Work closely with a team of 15 members consist of tech, sales, and support teams to ensure smooth onboarding experiences and resolve any platform-related challenges that new projects may face.
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Track on the success of the onboarding process, identifying areas for improvement and implementing necessary changes, resulting in the increase of efficiency of 200% in the first month.
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Communicate daily with over 50 projects to ensure a high retention percentage. This involves actively engaging with each project to address their needs and strengthen our ongoing partnerships.
Education and Skills
2020 - 2022
UNIVERSITAS AIRLANGGA
Doctorate's Degree in Science
Surabaya, Indonesia
During my time in the By Research Program, I achieved a GPA of 4.00 out of 4.00 and was honored to be awarded the PMDSU Scholarship by the Ministry of Education and Culture of Indonesia. Additionally, I made significant contributions by creating a new empirical formulation related to the determination of swelling kinetic rate of a swollen matrix.
Professional skillset
Entrepreneurial Mindset
Teamwork & Collaboration
Strategic Planning
Community Engagement
Digital Analytics
Platform Management
Influencer Collaboration
Crisis Management
Brand Advocacy
Budget Management
Customer Support
Cross-Functional Collaboration
Communication Skills
Empathy and Customer Focus
Languages
Bahasa Indonesia (native)
English (proficient)